Storage Giant Self Storage in Leicester holds a 4.9-star average from 404 Google reviews. Johnny and Mark are named consistently for patient, well-organised help, from choosing the right sized unit and moving belongings in to explaining paperwork clearly, with Trevor and Kyle also praised for friendly, practical support around the site. Several reviewers mention staff helping them downsize to a smaller, cheaper unit rather than upselling a larger one, alongside guidance on lift use and waste disposal. The overall tone across reviews is of a genuinely welcoming, unhurried self storage experience.
Reviews
4.9 / 5 · 404 totalHad a really good experience. Brad was very professional, provided all the information I required and answered all my queries. I would recommend to anyone
Mark was a great help in acquiring a storage on short notice. He made the process simple and fast and and made plenty of jokes making the process stress free throughout
I had a great experience with the help I received for my storage unit with mark.They were professional, friendly, and worked efficiently to move and organize my belongings. Mark and johnny handled everything with care and made the whole process much easier and less stressful. I really appreciated their positive attitude, reliability, and willingness to go the extra mile. I would definitely recommend them to anyone needing help with moving or storage.
Very straightforward and simple process to get moved in to my storage unit. Mark made the whole process a breeze and was more than helpful every step of the way. His great personality made even the boring parts fun to get through. Amazing service.
Mark was very helpful, friendly and funny throughout the moving-in process, alongside helping us manage to get the necessary documents filled out throughly and time accordingly! Lovely customer service.
Mark helped me move my stuff, beautiful customer service and great guy (not sweaty even in this heat). Johnny was also great and helped me with the booking process! <3
I moved out of my student accommodation today and into this storage facility. Mark walked me through the entire process, explaining each part thoroughly and was very helpful! I am incredibly satisfied and will definitely be rebooking next year because the process was so smooth! Thank you!!