UK Storage - Liverpool

Roof leak caused water damage in my unit. My £100 suitcase filled with water; final payout after fees and depreciation: £10. Strong push to close the case and responsibility shifted between parties. Check the StoreProtect terms carefully.

From the 1st point of contact to the last, absolute shambles. Couldn't/ wouldnt confirm total price at the start, and then took an amount from my bank without an invoice, notice or authorisation. The amount taken was twice what I had already paid, emails sent and not one reply to apologise or explain. Don't touch with a barge pole, they just try to get as much money as they can from you!!

32% increase in storage fees a month. Went from £155 to £206. Another company blaming increasing costs to exploit customers. I’ll be leaving and recommend anyone to store elsewhere. Also was being charged late fees when they stopped sending me a payment link 🤦‍♂️ Unit itself is alright and gets a star. Just a shame they’re so terribly ran

Firstly your forced to buy a lock for 14 quid they probably pay a quid for instead of getting door locks that allow you to use your own they have cleverly chose ones that allow them to sell locks to you without choice. No doubt they will claim this makes the locks safer, when in reality it’s just the same sliding piece of metal going into the frame as any other storage facility. The moving in procedure is quite simple you pay and then the leave the lock in the unit on the floor , my unit was not covered by cctv outside which was a little worry after reading reviews from the past about units being opened so I never actually left anything valuable in there. Phoned up to give two weeks notice then again on the day no problem, staff on phone was polite and helpful. You then pay 8 pound for cleaning fee the day you move out which is just as laughable as the lock they make you buy. Definitely the worst out of the storage units I’ve used in the past.

I booked my first ever storage unit with Tommy G at UK Storage today and he was brilliant! He took me through the process very clearly and was extremely accommodating with my requirements - nothing was too much trouble for him. THANK YOU TOMMY!!! I'm moving my belongs into the unit on Saturday and I'm hoping the experience with UK Storage continues to be a very positive one! Merry Christmas to you all...

I used uk storage in Liverpool for 3 months to store my furniture whilst in between moving houses Would highly recommend this company the building is clean tidy with toilet facilities and 24 hour access Also the Cheapest rates .

Brilliant service from start to finish with my storage unit i rented in liverpool. Staff where amazing and helped me with all my questions as i was new to this. ☺️ Really clean and they provide trolleys at the entrance with easy access to two lifts. Highly recommend using to others if anyone looking on a service give these a try. Thanks for a great service UK storage ,I will definitely be using this again in the future. 👌😀