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UK Storage - Liverpool

UK Storage - Liverpool

4.3(51 reviews)See reviews ↓·Liverpool

About the company

UK Storage Company has offered self storage units for businesses and residential customers since 2005. The Liverpool facility provides storage unit sizes from small lockers to large rooms. It has a passenger lift, customer trolleys, CCTV throughout, keycode entry, high perimeter fencing, and online check-in.

Extended hours access and 24-hour access are available upon request, with additional charges possibly applying. No deposit is required to secure a storage unit. Storage of motorbikes or any items containing flammable liquids or gas is not permitted.

What customers say

Based on genuine customer reviews

Households in the middle of a move, along with people needing somewhere to keep furniture and personal belongings between properties, form the bulk of the accounts describing this Liverpool storage site. Reviews regularly refer to how straightforward it is to arrange a unit, with the right amount of space and an access date organised without fuss, and queries by telephone or email answered promptly.

The building itself comes in for consistent praise: customers writing about their orders describe it as clean and well kept throughout, with trolleys at the entrance and lifts serving the upper floors, so heavier items can be shifted without difficulty. Security also features often, with one account noting the peace of mind that came from knowing belongings were safe. Named staff appear in the feedback, with Tommy and Siobhan singled out for clear explanations and patience with newcomers to self storage.

Flexible arrangements around notice periods, including a refund when a unit went unused, are cited as evidence of fair dealing, and the rates are described as competitive for the area. Short-term users storing a suitcase and longer-term customers keeping furniture for months both report the same experience, and many say they would return for future moves.

Records storage facilityStorage facility
UK Storage - Liverpool — Customer photo
UK Storage - Liverpool — Customer photo

Reviews

Reviews are taken from publicly available sources.

ML
Marek Loza11 February 2026

Roof leak caused water damage in my unit. My £100 suitcase filled with water; final payout after fees and depreciation: £10. Strong push to close the case and responsibility shifted between parties. Check the StoreProtect terms carefully.

DH
Derek Harvey13 December 2023

I booked my first ever storage unit with Tommy G at UK Storage today and he was brilliant! He took me through the process very clearly and was extremely accommodating with my requirements - nothing was too much trouble for him. THANK YOU TOMMY!!! I'm moving my belongs into the unit on Saturday and I'm hoping the experience with UK Storage continues to be a very positive one! Merry Christmas to you all...

DA
Deborah Ann Hanlon (Debbieanna)29 November 2023

I used uk storage in Liverpool for 3 months to store my furniture whilst in between moving houses Would highly recommend this company the building is clean tidy with toilet facilities and 24 hour access Also the Cheapest rates .

GH
Gemma Hanlon29 November 2023

Brilliant service from start to finish with my storage unit i rented in liverpool. Staff where amazing and helped me with all my questions as i was new to this. ☺️ Really clean and they provide trolleys at the entrance with easy access to two lifts. Highly recommend using to others if anyone looking on a service give these a try. Thanks for a great service UK storage ,I will definitely be using this again in the future. 👌😀

CB
carl burnett11 April 2023

The customer service is brilliant, always available and very helpful. Storage facility was very clean and always felt secure even though it isn't manned (uses 24/7 CCTV) Price is a bit expensive and should be reviewed more regularly.

KC
Kevin Coldicutt5 October 2022

Great from start to finish! Minimum of 4 weeks with a 2 week notice. I didn't actually end up using the unit so called to give the 2 week notice expecting to pay for the 4 weeks. Realising this they gave me a full refund minus the lock. Great prices. Will definitely use again and highly recommend. Thanks.

SD
shirley devling21 October 2021

Outstanding service from start to finish . Very helpful and friendly on telephone. Very secure while using great that I could access my belongings at any time while still feeling safe to do so

Self storage in Liverpool compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 3 businesses in this category in Liverpool are compared.

RankProviderRatingReviewsOpen Sat.
1Storage Time - Self Storage Liverpool★ 5,03Yes
2Big Padlock Self Storage (Liverpool)★ 4,537Yes
3UK Storage - Liverpool (this page)★ 4,351Yes
Contact
+441519080800www.ukstoragecompany.co.uk/all-locations/merseyside/liverpoolUnit 11 Sugarbrook Dr, Fazakerley, Liverpool L11 2BD
Working hours
Monday08:30–18:00
Tuesday08:30–18:00
Wednesday08:30–18:00
Thursday08:30–18:00
Friday08:30–18:00
Saturday09:00–18:00
Sunday09:00–18:00