Boxx Storage in Southampton holds a 4.9 rating from 320 Google reviews, with Annabel and Gareth mentioned in almost every one for patient, unhurried tours of unit sizes and straightforward paperwork. The site uses fully digital access rather than a sign-in folder, and reviewers value introductory discounts alongside reasonably priced ongoing rates. Several long-term customers, including one who stayed nine months after expecting only a few weeks, describe returning to find belongings in the same condition they left them. Staff are also credited with looking after items left outside a unit by mistake until they could be safely stored.
Reviews
4.9 / 5 · 320 totalReally efficient and friendly service from booking to accessing the unit and sorting storage.
Gareth and the team were amazing, really friendly and helpful. Facility is great, was exactly what we needed for getting things cleared out the way for a house move. Extremely secure and easy to access and great value for money. Highly recommend
Excellent support from the staff! They led me through the whole process painlessly, and astutely.Well done
Very helpful upon arrival. Original size I had chosen was not suitable so I was shown a range of sizes to suit my needs.
All staff r very helpful assisting with lock uo sizes prices nd availability correspondence sent on time when needed with explanation of what been booked nd paid for nd showing me around the unit as to where my lock up is. Couldnt have gone any smoother Many thanks Karen Taylor
We met with Annabel on Friday just gone, she was super helpful and clear on how to make the booking. We had a tour to look at the size unit we needed, then made the booking. I don't think it could've been any easier to arrange than it was, even to the extent that she showed us how to access the main area and the route to take for our unit. I'd be remiss to not give Gareth a shout out too, I was going back and forth with him re what was needed over the last couple of months while waiting for a confirmed move date. He was happy to re-quote whenever I asked.
Top class experience from the team at Box Storage. Always so helpful and everything was so easy from start to finish. 6 months became nearly 2 years. Competitively priced and I felt very confident that my items were secure, dry and I had access whenever I needed it! I highly recommend Box storage and would definitely use them again.