IMG Removals in Birmingham stands at a 4.8-star average from 178 Google reviews. John, James and Matt are named for careful, friendly work, including going out of their way to retrieve crystals that had fallen from an expensive lamp, and quotes given months in advance are reported as honoured to the day. Reviewers also mention a piano moved safely between cities after being properly wrapped and secured. A recurring criticism among a smaller number of reviews describes damaged or missing items and a dismissive response when problems were raised, contrasting with the largely positive accounts of punctual, careful service.
Reviews
4.8 / 5 · 178 totalOn time, quick, polite and careful with all our belongings. Can’t fault the service provided, would highly recommend
Mish, John and James did an amazing job packing and moving my 1 bedroom apartment from Birmingham to London. They packed everything carefully and nicely. None of things are broken and they were quite quick at packing and moving my belongings. I even left them alone in my apartment for a bit and they just kept doing their job. I’d highly recommend these guys and their services
Very handy and helpful service, man was on time. He supported through the process, very patient and really supportive with all needed.
I had a fantastic experience with this moving company. The team arrived on time, handled all my furniture with great care, and completed the move much faster than I expected. Their professionalism and friendly attitude made the whole process stress-free. Highly recommended!
Could not fault the team from first contact to completion of move service was impeccable! They made such an emotionally difficult day smooth sailing! I would definitely recommend IMG removals to anyone who is moving home. They were thorough and worked swiftly but were patient aa we said our goodbyes to neighbours and family home.
I recently used IMG Removals to move my piano from Stafford to Liverpool, and I’m extremely happy with their service. The team took great care of my piano, wrapping and securing it properly before the move. They were friendly, easy to communicate with, and clearly understood all my requests. The whole process was smooth, professional, and stress-free. I would highly recommend IMG Removals to anyone looking for a reliable and careful moving company — thank you for making the move so effortless!
I had a really positive experience with this moving company. The team was great, very professional and extremely hardworking and made the long-distance move as smooth as possible. John and George, in particular, went above and beyond. They were kind, careful with all my belongings and made sure everything was delivered exactly as promised. I really appreciated their effort and would definitely recommend them.