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Kelly's Storage Luton

Kelly's Storage Luton

4.9(182 reviews)See reviews ↓·Luton

What customers say

Based on genuine customer reviews

Moving and storage work around Luton is described by reviewers as dependable and carefully managed from first contact to final delivery. Named crew members including Barry, Chris, Leighton, Jesse and Sam appear throughout the feedback, praised for being friendly, professional and meticulous while packing, loading and unloading. Clients recount rooms being cleared within roughly an hour, belongings carried along the street when parking was limited, and apartments packed and stored before being returned months later. Ollie in the head office is credited with guiding customers through arrangements and answering questions along the way.

Frequent remarks concern communication before and after the job, with updates that left people feeling assured rather than anxious. The storage facility and packaging supplies support these moves, and items are said to have been kept in good condition while held between collection and redelivery. Both domestic and multi-site projects feature, including a complex two-site job and a year-long storage arrangement. What recurs most is dependable crews who turn a demanding process into a straightforward one, with individual staff named for particular thanks. Piano moving and house clearance also appear among the services customers describe using.

Removals ServicePackaging Supply ShopRecords storage facilityStorage facility
Kelly's Storage Luton — Customer photo
Kelly's Storage Luton — Customer photo
Kelly's Storage Luton — Customer photo

Reviews

Reviews are taken from publicly available sources.

AL
Amy Louise Smith24 July 2026

Fantastic service - couldn’t have moved without them. Chris and Sayed were fab - and went above and beyond to get all our stuff out safely and to fit in the van. Great guys (and very strong!)

EA
Elizabeth Armstrong23 July 2026

Perfect service! Cannot recommend Kelly’s enough; I have been so impressed from start to finish. They carefully packed up our apartment and safely stored its contents before redelivering to our new home three months later. Everything has been kept well. Friendly and efficient staff. Fantastic communication throughout.

CM
Chilando Mupeta6 July 2026

I had a great experience with Tyler during my move out. He was incredibly helpful, professional, and made the whole process smooth and stress-free. He went above and beyond to assist me, answered all my questions, and made sure everything was handled efficiently. His friendly attitude and excellent customer service really stood out. Thank you, Tyler, for all your help I truly appreciate it and highly recommend this storage company because of the outstanding service I received.

NC
Naomi Cooke29 June 2026

Leighton and Jesse were amazing! They were both incredibly professional, friendly and efficient. They had everything packed up within an hour and handled all our belongings with great care. They made the moving process easy and took a massive amount of stress off our shoulders! Thank you so much for all your help - massively appreciate it. Naomi

JC
joss crockett6 June 2026

Chris and Jesse were so helpful and made our move out so smooth and easy. They had to carry stuff all down the street due to our limited parking and did so without complaint. Really Lovely people too! Thank you!

CR
Charlotte Richardson13 May 2026

Barry, Charlie, Jesse and Sayed arrived bright and early to unpack our 3 containers of storage. They gave us a courtesy phone call half an hour before they arrived, which we appreciated. They scoped and planned before they began unloading, protecting the floors (with moving sheets) before they started work. They worked swiftly, carefully and with good humour. They followed directions gracefully and politely, making sure we were happy with the placement of our items. They were careful with our home and belongings. We had one item damaged (which we were told was damaged during the warehouse unload - a dent in a metal lamp), which was apologised for immediately and documented by them so it can be dealt with. Overall we were very happy, especially with the level of customer service throughout.

LF
Lawson Family7 May 2026

Seriously. Barry and sam could not have been more professional, helpful and meticulous in packing up and storing for us on a two site job with complex needs. My family and I want to thank them personally for such a stress free and assuring experience. Obviously seasoned professionals. Felt totally confident in them doing an excellent job. Which they duly did. Sarah

Self storage in Luton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Luton are compared.

RankProviderRatingReviewsOpen Sat.
1Door To Store★ 5,051No
2Kelly's Storage Luton (this page)★ 4,9182Yes
3Storage King Luton-Dunstable - Self Storage Units★ 4,8438Yes
4Safestore Self Storage★ 4,8453Yes
5Shurgard Self Storage Luton★ 4,7355Yes
Contact
Working hours
Monday08:30–17:30
Tuesday08:30–17:30
Wednesday08:30–17:30
Thursday08:30–17:30
Friday08:30–17:30
Saturday09:00–15:00
SundayClosed