Reviews
4.5 / 5 · 90 totalWe're fairly new customers, but we found the process so easy and simple. I recently needed first aid after an intense weekend of multiple trips to our unit and Paul was on hand with the first aid box and gave me clear directions to the (very clean!) bathroom. I appreciate the strong security focus with the pin control, you can only go to your floor and your unit which means getting lost in an endless backrooms labyrinth isn't a problem.
Liked the facility a lot. The staff were very helpful and friendly.
Absolute joke of a company. When we first moved in, they went into our lockup without permission. Fast forward months. Let them know we are leaving the lockup, confirmed what we had done with the key. Like to charge you extra fees for not telling them the lockup is left clear and tidy. Rude, obnoxious staff. Go elsewhere, plenty of other options.
Staff is friendly, and it’s easy to access. I book it through online and it’s much cheaper than others storage sites. Would consider them if I need the service again!
Great location, reasonable price. I have been using my storage of a size of a big telephone booth for around 2y. Lovely bunch of super helpful staff was always there for me whenever I had the access issue or simply changed the address :) I don't need it anymore, since moved into bigger property, but would definitely use them again if needed. Thank you for all your support X
I'm not minded to be critical, prefer to take things as I see them - the people I've come into contact with for UK Storage have been spot-on, an absolute credit to the company. Normal, conversational, confident, pleasant, professional. I'd like the costs to be lower, of course, and I really don't like the creeping bits like cleaning fee, over-priced 'mandatory' insurance, lock fee etc, but really UK Storage - at least the site I used and people I spoke to - are hands-down the best in the game in Bristol. Solid effort everyone.
I had a very good experience with the UK Storage Company. The team answered all my questions and guided me through the process including what size of unit I would need. The website was easy to use and update my access needs. The facility itself was clean and accessible (all one one level, got the van within a few meters of the unit). Checking in and out was simple and convenient. I also found the staff to be friendly, professional, and helpful. They made me feel safe and secure during a stressful house move!