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Kangaroo Self Storage Hanley

Kangaroo Self Storage Hanley

4.8(431 reviews)See reviews ↓·Stoke-on-Trent

What customers say

Based on genuine customer reviews

Friendly and helpful staff stand out as the theme that recurs most in feedback about this Hanley storage facility. Reviewers frequently point to how straightforward the process of arranging a unit is, with guidance from the team described as clear and thorough, and several customers name Mark, Melissa and Heidi as particularly efficient and welcoming. The units themselves are consistently described as clean, dry, modern and secure, with easy access via code entry and a new padlock provided. Customers value the range of unit sizes, having been shown several options before choosing, and note that the space represents good value compared with what they had previously paid elsewhere.

A garage-sized unit suited one customer storing furniture during a house move, while another kept belongings in a dry, well-secured unit for around four months. Access arrangements, including round-the-clock entry, are described as simple to use, and packing supplies such as boxes and tape are available on site. When one customer had trouble with an access code, the matter was resolved outside normal hours and handled with an apologetic, helpful manner. Storage of household goods and furniture during moves is the recurring use.

Storage facility
Kangaroo Self Storage Hanley — Customer photo
Kangaroo Self Storage Hanley — Customer photo

Reviews

Reviews are taken from publicly available sources.

MF
Michelle Fry29 August 2026

Excellent storage facilities. Easy to access, felt very secure and our property was safe and dry. Staff were very helpful and friendly. Would recommend

SM
Stephen Mellor7 July 2026

Great experience with Kangaroo Self storage in Hanley, Stoke on Trent. Staff were extremely friendly and very helpful. Process to obtain storage was simple and guidance from staff was excellent. Storage facilities were clean and tidy and easily accessible. Security was ample. Overall a very good experience and would highly recommend.

DM
Dan Marsh3 July 2026

Lovely guy at the reception. Very helpful 👌🏻

F
Far30 June 2026

This has got to be one of the worst experiences I’ve ever had with a company. Before you sign up, just know that if you pay £109 a month for storage space and ever miss a payment, there’s a £15 charge if you pay a week after. 2 week? Extra £30 on top. 21 days? Extra £60 on top. That’s DOUBLE the price!!! They don’t care whether it’s because you was involved a serious car accident or had to spend extra to attend a funeral. They only care about getting money by all means necessary. I’ve never seen a more heartless company, it’s freighting.

MC
Morg Cheshire11 June 2026

Friendly and helpful office staff and great facilities!!

MS
Marie Smith3 June 2026

Kangaroo Storage on Leek Road Stoke has been a great choice for myself storing all my furniture there. Melissa and Mark were very efficient and friendly, also Heidi whom I spoke to a couple of times over the phone. Got a garage sized unit with first 3 months at half price which was brilliant and a choice of insurance at a small cost. Had new padlock and keys for unit and code entry to access the warehouse for unit. Very clean, dry and modern. My fridge freezer was spotless and white inside after 3 months. I would definitely use Kangaroo again if I needed to in the future and highly recommend to anyone. Made my storage of furniture between moves stress free. Thank you.

HS
Helen Smith4 March 2026

We have only recently started to use the Hanley site of Kangaroo Self Storage, but so far our experience has been very positive. We moved from another self storage company to a unit almost three times the size at a price which is significantly less expensive. The staff at Kangaroo have been very helpful and friendly and the paperwork has been very straightforward. On our initial visit we were shown a number of units of varying sizes from which we could choose.

Self storage in Stoke-on-Trent compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Stoke-on-Trent are compared.

RankProviderRatingReviewsOpen Sat.
1Storage Giant Self Storage Stoke-on-Trent★ 5,0181Yes
2Storage In Stoke - Storage Network Ltd★ 5,040Yes
3Kangaroo Self Storage Hanley (this page)★ 4,8431Yes
4UK Storage - Stoke On Trent★ 4,743Yes
5Super Storage★ 4,584Yes
Contact
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
Saturday09:00–17:00
SundayClosed