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Storage Giant Self Storage Stoke-on-Trent

Storage Giant Self Storage Stoke-on-Trent

5.0(181 reviews)See reviews ↓·Stoke-on-Trent

What customers say

Based on genuine customer reviews

People moving home and needing somewhere secure for their belongings describe a straightforward experience at this Stoke-on-Trent storage facility. Several customers highlight how clean and well-maintained the units are, noting that they are easy to access and that the premises feel safe for leaving possessions. An aspect raised across a number of reviews is the helpfulness of the team, with Warren singled out for staying late to help someone finish unloading close to closing time, showing units of different sizes so the right one could be chosen, and explaining clearly how everything works.

Claire receives repeated praise for regular communication before a unit was taken on and for answering questions promptly, while Andy and Oakley also earn mentions for their friendly and knowledgeable approach. Reviewers describe the pricing as reasonable and the service as efficient, with the two lifts making a noticeable difference when the building is busy. The combination of clean, secure storage and staff who take time to guide customers through the process recurs throughout the feedback, with many saying they would use the facility again for future storage needs.

Co-working SpaceRemovals ServiceOffice rental agencyPackaging Supply ShopStorage facilityWarehouse

Reviews

Reviews are taken from publicly available sources.

AM
Arron Maxwell12 July 2026

I Got 2 storage units (100sqft total) with Storage Giants on a 3 month deal for around 450 (100 refundable deposit) so 350 for 3 months and it was so easy to do!! Warren and Claire was great at the Stoke depot. Incredibly straightforward with me with all pros and cons laid out with going with them so very honest team and great price but even if there were cheaper companiest than the 3 months deal I got with storage giant Stoke (great price by the way 😉 )…I’d still choose these guys just as your paying for the peace of mind and simplicity which Warren and the team provide (sorry if I spelt your name or potential got it wrong Claire) 🙈. Has lifts with goods trollies spread over 3 stories and you have your own personal code to get in that also sets/unsets the alarm(s) for your units too, not 24 hour access no but for the price what’s to moan about unless that’s a need of course then elsewhere sadly but it truly is a great, cheap and easy system so a good one to consider! Great team thank you for making it so easy!! Arron 👍

CL
Charlotte Leake5 June 2026

Fantastic storage, very clean and secure and reasonably priced. The staff were incredibly helpful and friendly - big thank you to both Warren and Claire. Would highly recommend!

RG
Richard Gibbons4 June 2026

Great service as delivered by Warren at Storage Giants, Stoke on Trent. Fast, efficient, professional, good value, and in a very accessible new premises. Happy to return for future business.

IL
Inspired Learning Ltd26 May 2026

The contact right from the beginning on the phone with Claire was friendly and very helpful. We’ve not used storage before but everything was explained so well. That friendliness continued on the day we arrived to move in with Warren. He showed us around some available units to make sure we were getting the right size for what we needed. He was professional and again explained how everything worked so well. We feel really comfortable and safe leaving our belongings there. Thanks

IS
Itayi Samunyai24 May 2026

Really good experience overall. The storage facility was clean, the instructions were clear, and all the staff were very friendly and welcoming Warren in particular was incredibly helpful and professional, he answered pretty much all the questions and concerns I had and made the whole process really smooth and stress free. Would definitely recommend

JL
James Lancaster13 May 2026

Great service from Warren on moving in. The units are in great condition and easy to access. Just a small thing, they've got two lifts instead of 1 like some others in the area and it does make a big difference when it's busier!

GJ
Gillian Jones6 May 2026

Claire and Warren were very friendly, helpful and knowledgeable - especially due to how many times we had to call in. Would definitely recommend.

Self storage in Stoke-on-Trent compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Stoke-on-Trent are compared.

RankProviderRatingReviewsOpen Sat.
1Storage Giant Self Storage Stoke-on-Trent (this page)★ 5,0181Yes
2Storage In Stoke - Storage Network Ltd★ 5,040Yes
3Kangaroo Self Storage Hanley★ 4,8431Yes
4UK Storage - Stoke On Trent★ 4,743Yes
5Super Storage★ 4,584Yes
Contact
Working hours
Monday08:00–19:00
Tuesday08:00–19:00
Wednesday08:00–19:00
Thursday08:00–19:00
Friday08:00–19:00
Saturday09:00–18:00
Sunday10:00–16:00