Safe Storage Sheffield, run under the Safestore brand, holds a 4.9 rating from 495 Google reviews. Gavin, Shaun, Sean, Grace and Tom are named repeatedly for helpful, well-organised service, and business customers particularly value the site's willingness to receive deliveries on their behalf and keep them updated. The facility is generally described as clean, secure and well maintained, with reasonable pricing that includes insurance as standard. The one consistent criticism across several reviews concerns the ground-floor toilet, which multiple customers describe as poorly maintained despite the otherwise high standard of cleanliness elsewhere on site.
Reviews
4.9 / 5 · 495 totalFrom start to finish Tom was excellent. He made a complicated task (for me) very easy and was happily flexible when details changed. Unfortunately on the day the lift wasn't working, but he provided 2 very helpful men to assist and they were brilliant. So all round we couldn't ask for better service. Thank you so much
Gavin was a star! He helped me with my booking and worked to ensure I got the best deal possible. On the day, he helped me by showing me the unit and making sure I had everything I need. Great customer service from all of the team! A very big thank you!
Our first experience with a storage company - couldn’t ask for any more. Tom was so helpful, friendly and professional. Explained everything to us clearly and made the whole process really smooth. Used the pallet storage option for our student son - amazing value. I can highly recommend - well located and easy to find branch tools Thank you so much
Using self storage for the first time for uni. Clean and secure, easy to access loading bays and plenty of trolleys available. Friendly staff, especially Tom who took time to explain everything to us and showed us to the unit, making sure we were happy. Tom was very professional, a real asset to Safestore. Thank you.
Grace and Tom were incredibly helpful throughout the entire process. Everything went smoothly, and I didn’t encounter any issues at all. I truly appreciate their support, professionalism, and willingness to help. They made the experience stress-free and pleasant. The environment was also very friendly and welcoming, which made a big difference. I would highly recommend their service.
Had a great experience today after setting up a storage unit. Gavin was friendly, informative and answered all the questions needed and gave us a tour. The process was made quick and painless. Thoroughly recommend.
Good location and easy to access, really reasonable pricing that includes insurance (other “cheaper” options didn’t include, so didn’t actually work out cheaper). Units and site are really secure, clean and dry. Amazing customer service through the whole process from choosing a unit, moving in, and after. All the staff are very friendly. Shoutout to Gavin and Sean for going out of their way to be helpful! Would definitely recommend.