Cardiff's Storage Giant Self Storage holds a 4.9 rating across 505 Google reviews, with Ross, Rhys and Gareth Lewis all named repeatedly for patient, knowledgeable help choosing the correct unit size. Customers describe being talked through options in detail, including switching to a larger space without fuss, and staff going out of their way, such as sweeping out a unit before boxes were moved in or staying late to help someone finish on time. The site itself is described as clean and well run, with affordable pricing that reviewers say suits small businesses handling deliveries.
Reviews
4.9 / 5 · 505 totalAmazing service and super friendly staff! Moving house and getting everything to the a storage room can be super stressful but these guys made it easy and stress free, one of the employees Rhys even offered to stay late so that I could move everything out in one day which was so kind he was an absolute life saver. Would definitely recommend
I had a great experience with Storage Giant. Ross was friendly, speedy and efficient, making the whole process stress-free. He provided excellent customer service and was happy to answer any questions we had. Highly recommend!
Friendly, knowledgeable staff. Reasonably priced storage, available immediately. 100% recommend. Simon Powell and Rhys were very helpful.
had a brilliant experience at Storage Giant today whilst helping a friend get prepared to move out. Lucy at reception was very helpful explaining the terms and rules to us both, ready to answer any questions we had, with very helpful answers !
Ross and Paul were extremely helpful. We used a shared student locker which was far cheaper than all other options provided by other companies. Would use again. 50% off for 12 weeks.
Excellent customer service from Rhys at the Cardiff location who helped us to get a unit last minute! Made the process really smooth and easy and was reasonably priced - would happily use them again!
great experience with Storage giant, very helpful people, easy access to the lockers, handful of utilities to help you get your stuff to your locker. big shout out to Ross who made my visit a much better experience with his friendly, helpful and also a professional approach.