City Safe Storage Facility
About the company
City Safe Storage was founded by Chris and Richie, who bought a city centre commercial unit in Sheffield in September 2021. The first site opened in September 2022. City Safe Storage is accredited by the Self Storage Association (SSA UK).
Access to storage units is via a smartphone app, with no keys or padlocks required. The facility has HD CCTV and motion and heat sensors in each unit. The company serves both personal and business storage needs. City Safe Storage won The Quality Business Awards 2024 for Best Self Storage in Sheffield.
What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
It’s been a month now that I haven’t been able to access my valuables which are needed for my work due to a fault with the lock on my locker. No response from the company. Dreadful. (One star) Edit: Since this review, City Safe Storage have been communicative and professional - seeking to solve the issue as quickly as possible and communicating clearly and regularly. I was also issued a refund of payments for the period during which I couldn’t access my stored goods. I would have preferred that it was arranged for me to to access my goods and retrieve them close to the time the issue cropped up, but I’ve changed my rating to reflect the positive change over the last 6 days.
Best thing
Fantastic place. Ultra modern. Excellent price. Safe n sound. Very fast access, for me crucial, as many times a day in and out. 24hrs perfect. As in other places, either not available, which is a no go, or limited, or extra payable. Great communication with Owner. Easy setup. Absolutely recommended.
Great storage facility in the city centre. So convenient and cool to be able to access using my phone!
Happy with the service and the initial half-price offer. Noke app was also pretty intuitive. Would have liked the insurance to have been included, maybe, but understand why it’s not. Also, maybe a lower insurable lower limit.
Quality storage space at a great price. Ideal for what we need.
Great service, would definitely recommend.
Self storage in Sheffield compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 4 businesses in this category in Sheffield are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | The Storage Team Sheffield | ★ 5,0 | 128 | Yes |
| 2 | Safestore Self Storage | ★ 4,9 | 498 | Yes |
| 3 | Self Storage Sheffield | ★ 4,8 | 68 | Yes |
| 4 | City Safe Storage Facility (this page) | ★ 4,7 | 11 | Yes |

